MA Health Connector Important Information

Community Resources, Uncategorized / Wednesday, January 23rd, 2019

Have you recently lost or are you worried about losing health insurance coverage?

The Health Connector could be an option for you.

The Health Connector is the state’s health insurance Marketplace, providing individuals and small business with access to long-term or short-term affordable coverage.
Individuals who don’t have access to health insurance through a job or their family can get it through the Health Connector, and many people who apply qualify for help paying for their coverage through ConnectorCare. The Health Connector also makes dental insurance available to families in Massachusetts.
In less than one hour, you can apply for health coverage through our website at
If you apply online, you will find out right away if you or anyone in your family qualifies for health coverage through our Health Connector programs or MassHealth. Here’s what you need to know about getting enrolled at this time:

  • If you qualify for MassHealth, your coverage may start right away
  • If you qualify for ConnectorCare, your coverage can start as early as the next month after you apply

Find out if you qualify for help paying for your coverage here.

What Do People Losing Coverage Need to Know?

  • Losing health insurance coverage from work allows a resident to enroll in Health Connector coverage
  • People have 60 days from losing their employer-sponsored coverage to sign up for a new plan, or they can sign up anytime during Open Enrollment
  • Individuals are encouraged to enroll in health insurance coverage as soon as possible to avoid having any gaps in coverage, enrollment through the Health Connector is always prospective
  • A newly-unemployed person cannot drop COBRA coverage to join the Health Connector. They must decide to enroll in a Health Connector plan first so it’s important to weigh options before enrolling in COBRA
  • The Health Connector offers a wide range of plans. Tools on the website help users compare and select a plan
  • The Health Connector is only way for residents to access subsidies to help pay for insurance
  • To apply for subsidized coverage, an applicant must include income information, including any unemployment pay they receive.

Where can someone get help enrolling in health insurance coverage?

  • Application and enrollment assistance is available through the Health Connector’s Customer Service Centers and across Massachusetts through Assisters (Navigators and Certified Application Counselors (CACs)
  • The Health Connector also has a customer service line and walk in centers around the Commonwealth located in Boston, Worcester, Brockton and Springfield
  • For information on how to contact the Health Connector, click here.

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